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Please find answers to your questions about this site and Pumps UK Ltd. |
| Order Process |
Delivery Process
- Delivery is only to the UK and Ireland.
- Where an order is for more than one item and not all items are available, Delivery will be held until all items are available.
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| Returns and refunds |
| Cancellations |
Security
- Protx Security Statement
The Protx payment system uses a combination of established and innovative techniques to ensure the security and integrity of all sensitive data. Our internet facing web servers are certified by Verisign, this ensures that no third parties can impersonate Protx to obtain secure information.
- Transaction Security
The transfer of the less sensitive transaction details from the retailer’s site to Protx is encrypted and digitally-signed. This ensures that the information passed is secure and tamper-proof.
- Security for the Shopper
Any communication between the customer and Protx is encrypted to the maximum strength supported by the customer's browser. The customer is also protected from fraudulent use of their card in a "card not present" environment, by their card issuer.
- Data Storage
All data stored on Protx systems is held on encrypted and highly secured databases. Protx are regularly audited by Visa and MasterCard to ensure that their systems conform to the latest security standards. |
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